Services
What we do, and who each part is for
Six areas of work. You can take one, or let us look after the lot.
Managed IT Support
When something breaks, you speak to people who know your setup and can fix it. We look after your computers, servers, network and everyday software so your team can get on with their work. Most issues are sorted remotely within the working day, anywhere in the UK, and when a problem needs someone on site in Hampshire, we come to you.
What's included
- Unlimited remote support during working hours
- On-site visits across Hampshire when needed
- Proactive monitoring of computers and servers so faults are caught early
- Windows and software updates applied and checked
- Backup checks and tested recovery
- New starter and leaver setup, including accounts and devices
- A plain-English monthly summary of what we did and what we recommend
Who this is for
Businesses of roughly 5 to 50 staff who either have no IT provider, or have one that feels slow and impersonal.
Cloud & Microsoft 365
Microsoft 365 is the email, file storage and collaboration package most small businesses already pay for. We make sure yours is set up correctly, secured sensibly and actually used — including moving you across from older systems without losing email or files.
What's included
- Migration of email and files from older servers or other providers
- SharePoint and OneDrive structure your team can find things in
- Microsoft Teams set up for calls, chat and shared documents
- Entra ID (Microsoft's identity and sign-in service) configured with sensible access rules
- Intune device management so laptops and phones follow your rules
- Licence review so you stop paying for what you do not use
- Azure hosting where a cloud server genuinely makes sense
Who this is for
Teams on an ageing on-site server, or already on Microsoft 365 but unsure whether it is set up safely.
Cybersecurity & Compliance
Most incidents at small businesses start with a stolen password or a convincing email, not a sophisticated hack. We focus on the controls that stop those: strong sign-in, managed devices, tested backups and staff who know what a suspicious message looks like. Where you have obligations to a regulator or a client, we help you evidence what you have in place.
What's included
- Multi-factor authentication (a second sign-in step) rolled out across your accounts
- Microsoft Defender configured and monitored on devices and email
- Conditional access rules so accounts cannot be used from anywhere by anyone
- Email filtering and anti-impersonation protection
- Backup and recovery you have actually seen restored
- A written security review in plain English, with a prioritised list of fixes
- Short staff awareness sessions on phishing and password habits
Who this is for
Any business holding client, patient or financial data, and anyone being asked security questions by insurers or customers.
IT Hardware & Procurement
We specify, source and set up laptops, desktops, monitors, networking and phones. Devices arrive configured, so a new starter can open the box and sign in. We tell you plainly when something cheaper will do the job and when it will not.
What's included
- Specification advice based on the work your team actually does
- Sourcing and supply of laptops, desktops, monitors and accessories
- Windows Autopilot setup so devices configure themselves on first sign-in
- Network equipment: routers, switches, Wi-Fi access points
- Secure wiping and responsible disposal of old equipment
- A simple record of what you own, where it is and when it needs replacing
Who this is for
Growing teams, offices refreshing ageing equipment, and anyone tired of unboxing and configuring devices themselves.
AI & Automation
In a world where everything is moving faster with AI, don't get left behind. Book a session with us and we'll review your daily manual operations — data entry, copying information between systems, chasing approvals, repetitive emails and reporting — then design an automation solution tailored to how your business actually works. Save time, reduce errors, and free your people for work that matters.
What's included
- A process review session mapping your daily manual tasks
- A prioritised list of what's worth automating first
- Custom automations built with Microsoft 365, Power Automate and AI tools
- Safe setup of AI assistants such as Copilot for your data
- Training for your team
- Ongoing support and refinement
Who this is for
Small businesses and care providers spending too much time on repetitive admin who want practical AI without the hype.
IT for Care Providers
Care providers run on a mix of sites, community staff, agency cover and paperwork. That makes IT harder than it looks: the same task is done five different ways, accounts stay open long after someone leaves, and evidence for audits is scattered. We standardise the basics so your systems support your care, rather than getting in the way.
What's included
- One consistent way of working across every site, office and shift
- Secure starter and leaver process, so accounts and devices are created and removed on time even with high turnover
- Managed phones and tablets for staff working in the community
- Secure remote access to rostering, care planning and record systems
- Automating repetitive admin with Power Automate and Microsoft 365, so the same details are not rekeyed into three places
- Support completing the NHS Data Security and Protection Toolkit (DSPT), the annual self-assessment providers submit
- Help evidencing the information-governance expectations the Care Quality Commission (CQC) asks about
Who this is for
Domiciliary care agencies, supported living services and small residential homes that need their IT to be consistent, auditable and simple for staff to use.
Not sure which of these you need?
Start with a free IT review. We will tell you what is worth doing and what is not.